Our Services To Practitioners
TAILOR MADE SOLUTIONS
We design tailor-made solutions to suit your needs. Depending on your requirements, we can:
- Collect from medical aid schemes only or expand our services to Corporates.
- Use your existing IT billing platform or provide one for you
- Provide services for current claims and/or deal with past outstanding claims
>>> Submission of claims
- Claims validation before submission to ensure they meet the funder's requirements (Tariff codes, ICD-10 codes, patient details, etc).
- Electronic submission of claims ('EDI' or email of pdf claim)
>>> Debt Collection
We pride ourselves on having established strong working relationships with the various medical schemes used locally (Swazimed, Lidwala, Oracle, Emaswaticare, Cigna, etc) which allow us to get your claims reprocessed timeously.
- Analyzing of rejections and short-payments on remittances
- Immediate remedial actions taken - WE LEAVE NO CLAIM UNTURNED!
We keep you engaged and informed throughout the process.
>>> Dashboards
We provide you with professional graphical dashboards, which, in one glance, give you a clear picture of your practice's activity & revenue collection status.
Our Services To Clinics & Hospitals
CONSULTANCY SERVICES
We provide a wide range of consultancy services in healthcare administration, aligned with the local context of Eswatini.
Here are some examples below.
Can't find what you're looking for? >>>>> CONTACT US !
>>> Billing & debt collection processes audits
- We assess your existing processes and guide you refining them to maximize your collections.
- We establish SOPs and check lists that work for you and your team.
- We design and conduct ongoing audits to monitor staff compliance and performance.
>>> Admin staff training
- We design effective & targeted training programs for your staff to improve their performance, from receptionists to billing and debt collection personnel.
>>> Transition to new patient management & billing software
- You are replacing or introducing a new patient management & billing software? We are here to facilitate the transition for you, to ensure minimum disruptions and financial losses in your organization.
- We also facilitate implementation of electronic claims submission.